Sell Trafft’s brandable scheduling platform as your own

Frequently asked questions

• How does Trafft’s white label deal work?

  When you sign up for a white-label agency account, you will be redirected to your agency dashboard.

  First, you need to add your agency branding and set up SMTP so that all notifications sent to clients come from your email address instead of Trafft’s.

  The next step is to create an account for your client. You can choose between a Demo or a Live client account.

  A Demo client account is designed for sales pitches or showcasing your scheduling software to clients. You will receive five free demo accounts that include all functionalities but are limited to 10 appointments each. Customize them to your client’s needs, and if a client decides to buy, move the account to Live.

  When upgrading a Demo to a Live account, provide your credit card details and choose between monthly or annual payments, with a discount for annual payments. Once a Demo account goes live, a new Demo account is added, ensuring you always have five Demo accounts available.

  Our white label offer works on a “Pay as you go” system, meaning you don’t pay until you sell it to your clients.

• What features does Trafft’s white label account include?

  Yes, you can set up email, SMS and WhatsApp reminders and Trafft automatically sends them to your clients to remind them about the upcoming appointments. Besides reminders, you can also send notifications about approved, pending, rejected, canceled, or rescheduled appointments. To engage your clients and boost your client retention, you can send follow-ups and birthday greetings.

• What type of clients can I use this for?

  Yes, you can easily book recurring appointments with Trafft. You can specify which services are available for recurring bookings and set the time for scheduling in advance. When your clients book, they simply select the date and time for the initial appointment and then specify the type of recurrence and the number of repeats, all in a single booking process.

• Do I get SMS credits?

  The Trafft dashboard provides comprehensive insights into your coaching or consulting business performance, allowing you to track its progress and identify opportunities for growth. With a single glance at the dashboard, you can access instant data on booked and canceled appointments, service occupancy rates, and revenue generated within your chosen timeframe. Furthermore, the Trafft dashboard reveals the number of new clients and the percentage of returning clients, enabling you to assess your retention rate and make improvements if needed. For coaching or consulting companies, the dashboard offers insights into individual coach or consultant performance, including the number of bookings and revenue generated within the specified timeframe. You can easily identify your top-performing staff and assess service occupancy rates to determine the most in-demand services.

• Do you have an API?

  Currently, white label agency accounts offer a Client Creation API that enables you to create client accounts directly on your website through your own tailored user interface.

  We will be focusing on developing additional APIs in the near future.

• What’s the difference between accounts and users?

  Client accounts are distinct from users. Every account you resell includes 15 users, allowing your clients to add up to 15 individuals (such as employees, contractors, contributors, etc.) to their accounts.

  Should your clients require more users, each additional user incurs a cost of $11.99+VAT per month or $9.99+VAT annually. Therefore, when creating your custom pricing plans, you should also consider the rate at which you will charge for extra users.

• Do I even need white label scheduling software?

  You don’t have to use the white label feature to customize the look and feel of Trafft’s software when creating accounts for your clients. However, white labeling has its benefits.

  For starters, you can make a hefty profit by reselling this software as your own solution.

  Secondly, white labeling software is a great way to build trust with clients. Instead of being an agency that installs a number of plugins and then leaves the clients to deal with the third party when they run into issues, you become their go-to resource for all things related to their site.

• Who can benefit from Agency plans?

  Digital agencies, web designers, and developers can boost their profits by white labeling Trafft and offering it as their own branded booking solution with custom pricing. However, Trafft’s white label services are versatile enough to benefit a range of industries.

  Franchises, for instance, can enhance growth by customizing Trafft with their own logos, colors, and more, offering it to franchisees as part of their brand.

  Another use case involves hosting services and website builders. By white labeling Trafft, they can provide their clients in the service industry with a branded booking system.

  In general, any reselling-based business can highly benefit from Trafft’s white label solutions by expanding service offering.